Buying Original Artwork

We are thrilled that you are interested in buying one of our artworks. Please contact the artist directly with your purchase request via their email listed below and on our gallery pages.

 

• When you place an order for an artwork, you are agreeing to buy it for the price displayed on the website (shipping cost is extra)

• If you require additional photographs and/or details about the artwork, please contact the artist directly

• Full payment is required for delivery

• We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery

• If your item/s have been damaged in transit, please inform us within 3 working days

• The artists have endeavoured to make the descriptions (including all images) of the Products as accurate as possible​

 

Prints

We offer prints and products through www.fineartamerica.com. For easy access, please click "Buy Prints" on the link at the top of each artist's gallery page.

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Shipping Information

We ship worldwide. Please contact us for shipping rates for your specific country.

 

Shipping options

• Postal Service

• Cargo

• Canvas paintings can be shipped stretched or un-stretched as requested.

• We are able to provide tracking number for all shipments which can track delivery to your door

 

Estimated Costs

• Postal service​

  • 5 to 30 Euros depending on destination

• Cargo

  • EU - 30 to 90 Euros

  • USA - 35 to 110 USD

  • Rest of the World - 40 to 100 Euros​

 

Estimated Delivery times

• Turkey - 1 week

• EU - 4 days to 4 weeks, depending on shipping option/destination

• USA / Rest of the World - 5 days to 8 weeks, depending on shipping option/destination

• You will get an order confirmation email from the artist and a second confirmation of shipment via email.

• All orders are shipped with a tracking number.

• Actual shipping time depends on the shipping option agreed with the artist

 

Lost/ Delayed orders

• We are not responsible for losses or delays incurred by the postal service 

• In case of a lost parcel, please contact your local delivery office and provide the tracking number we gave you

 

Damaged orders

• We make every effort to pack your artwork as safely as possible but in case your artwork is damaged please contact us.

• Please state your artist, artwork name in the email and attach some photos of the damaged goods.

 

Customs fees / Import taxes

• Import taxes are the responsibility of the buyer

 

Payment methods

• We accept PayPal or bank wire transfer via Wise or a similar company. Please discuss your preferred method with the artist.

• Full payment is due before shipping

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Commissions

• If you would like to commission an artwork, please contact the artists directly by email

• The price and time to complete each individual commission will be determined by the artist

• After start of the project, you will be sent images of work in progress as agreed with the artist

• Two rounds of changes are included in the agreed price. Additional changes will be subject to repricing

• A down payment of 50% is required at the beginning. Final 50% payment to be received before the artwork is shipped

 

Returns/Order Issues

 

Order Cancellation/Refunds

• You can cancel your order up until you receive a shipping confirmation

• Please contact you artist via email as soon as possible if you’d like to make any changes or cancel your order

 

Returns

• Unless the product you received is incorrect due to our fault, we do not accept returns

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Order Delays

• In the unlikely event that your order doesn’t arrive in the specified timeframe, please contact your artist via email